If it's a consolation, an order placed in the UK by me to Spain still lingers for the 12th day "in transit" i.e. in customs... It's seems to work both sides.
It's referring to HazMo pack #4. I'm sorry, but it seems that EU and UK retailers don't carry your product...
And I'm very sorry but in this case I won't follow your products. I bought HazMo 3 from a USA retailer. It charged me the cost and the estimated shipping and then, very honestly returned...